Privacy Policy

Last Revised: 10.05.2022


Locative is brought to you by Bearologics GmbH ("Compay", "us", "our", "we").

Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective immediately after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access our website, we automatically collect the following information due to technical reasons:

  • IP Address: You're IP address is required to serve you this content.
  • Browser Information: Certain browser information which is transmitted to make this content work.

Additionally we use privacy-first analytics to be able to provide you a better experience:

  • Analytics: We use Matomo a privacy-first, GDPR compliant, non-tracking, non-cookie, self-hosted analytics tool. Matomo is creating anonymized unique identifiers which are used to track your usage of this site, identifiers are reset after 24h and on IP-Addresses or other personal data are stored.

Use of Information

We use the information we collect in a variety of ways in providing the Service and operating our business, including the following:

We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users.

We use the information that we collect to understand and analyze the usage trends and preferences of our users, to improve the Service, and to develop new products, services, feature, and functionality.

We may use your email address or other information we collect to contact you for administrative purposes such as customer service, to address intellectual property infringement or other claimed violations of our terms of use or if you so choose by opting-in, to send communications, including updates on promotions and events, relating to products and services offered by us that are related to the Service.

Generally, you have to opt-in to receiving any promotional communications as described below under “Your Information Choices.”

Sharing of Information

We do generally NOT SHARE any of your information with third parties, we will also NOT SELL any of your information to third parties.

However to fulfil and improve our services we may share personal information about you as follows:

  • With third party vendors and other service providers who need access to your information to carry out work on our behalf, such as our hosting providers;
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
  • To enforce applicable user agreements or policies, including our Terms of Service here; and to protect us, our users or the public from harm or illegal activities;
  • In connection with any merger, sale of Locative assets, financing or acquisition of all or a portion of our business to another company; and
  • If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymized information that does not directly identify you.


We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Information Choices

If you wish to access, change or delete personal information stored by us about you, please contact us via email

When requested to delete or alter the information we store about you, however we might not be able to conduct our work properly and fulfil our services to you.

If you don’t want us to disclose any personal information of yours with our data processors, then please let us know by sending an email to

You have the following rights in relation to how we use your personal information:

Access: You may request access to your personal information and receive copies of it.

Correction: You may have inaccurate/incomplete personal information corrected and updated.

Object to, or Limit or Restrict, Use of Data: You may ask us to stop using all or some of your personal information or to limit our use of it.

Deletion: In certain circumstances, you can request a right “to be forgotten” (this is a right to have your information deleted or our use of your data restricted). We will honor such requests unless we have to retain this information to comply with a legal obligation or unless we have an overriding interest to retain it.

Portability: In certain circumstances, exercise the right to data portability (this is a right to obtain a transferable version of your personal information to transfer to another provider).

Consent Management: Where we rely on consent to process your personal data, you may withdraw consent at any time. You do not have to provide a reason for your withdrawal where processing is based on consent.

If you wish to exercise any of these rights, or wish to object to our use of your information, please write to us at the address listed above and we will process your request in accordance with applicable laws.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on the rights and freedoms of another person.

For your protection, we may ask you to provide proof of identity before we can answer the above requests.

Device permissions: Mobile platforms have permission systems for specific types of device data and notifications, such as location, camera and microphone as well as push notifications. Where applicable, you can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.

Uninstall: You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device.

If you opt-in to receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. Please remember, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

Location Information

When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.


Locative is designed to NOT be used by children. The products we sell for purchase are meant to be used by adults. If you are under 18 (or under 16 in the EU), you may use Locative only with the permission and involvement of a parent or guardian.

Promotional Communications

You may opt out of receiving any promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We DO NOT share any such information for direct marketing purposes with third parties. If you are a California resident and have questions about this policy, please contact us at

Contact Us

If you have any questions about this privacy policy, please contact us at: